Your privacy matters at JL997. This policy explains in plain terms what personal information we collect when you use the JL997 platform, why we collect it, how it is stored and protected, and what rights you have as a Filipino player under the Data Privacy Act of 2012.
These are the core commitments that shape how JL997 handles every piece of personal information you share with us.
Every piece of data transmitted between your device and the JL997 platform is protected by SSL encryption. This applies to registration, login, deposits, withdrawals, and all account interactions. The padlock icon in your browser confirms an active encrypted session at all times.
JL997 stores personal data in secured environments with strict access controls. Only authorised team members with a legitimate operational need can access personal data, and all access is logged. JL997 does not maintain paper records of sensitive personal information outside secured storage systems.
JL997 does not sell, rent, or trade your personal data to third-party marketers or data brokers. Ever. Your information is shared only with service providers who are contractually bound to process it solely on JL997's instructions and only for the purposes described in this Privacy Policy.
JL997 processes personal data of Philippine-based players in accordance with Republic Act No. 10173, the Data Privacy Act of 2012, and its implementing rules. This means JL997 collects only what is necessary, retains data only as long as required, and respects your rights as a data subject under Philippine law.
You have the right to access, correct, and in certain circumstances request deletion of the personal data JL997 holds about you. Requests are handled promptly by the JL997 data privacy team. The process for exercising these rights is described in detail in this Privacy Policy.
In the event of a personal data breach that poses a risk to your rights and freedoms, JL997 will notify affected players and the National Privacy Commission within the timeframes required under the Data Privacy Act of 2012. JL997 maintains an incident response plan specifically for data security events.
Effective: January 2025 | Applies to all JL997 accounts and platform usage originating in the Philippines
This Privacy Policy describes how JL997 ("JL997," "we," "us," "our") collects, uses, stores, and protects the personal data of players and visitors who use the JL997 online gaming platform at jl997.net ("the Platform").
JL997 operates in the Philippines and is subject to the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. By registering an account or using the JL997 Platform in any capacity, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
This Privacy Policy should be read alongside the JL997 Terms and Conditions, which govern your use of the Platform. Where this Privacy Policy and the Terms and Conditions address the same matter, this Privacy Policy governs on questions of data handling and privacy.
Plain-language commitment: JL997 processes your personal data to run the Platform, keep your account secure, comply with Philippine regulatory requirements, and communicate with you about your account. We do not sell your data, and we do not use it for purposes you have not been informed about.
JL997 collects personal data across several categories depending on how you interact with the Platform:
JL997 collects personal data through the following channels:
JL997 uses your personal data for specific, clearly defined purposes. Here is a summary:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and login credentials |
| Identity verification (KYC) | ID documents, selfie, proof of address |
| Processing deposits and withdrawals | Payment account details, transaction records |
| Providing gaming services | Gaming activity data, balance information |
| Fraud prevention and AML compliance | Identity data, transaction data, device data |
| Responsible gaming management | Gaming activity, account settings, self-exclusion status |
| Customer support | Contact data, account data, communications records |
| Platform improvement and analytics | Technical and usage data (aggregated where possible) |
| Regulatory reporting | Identity data, transaction data, as required by law |
| Marketing communications (with consent) | Contact data, gaming preferences |
JL997 does not use your personal data for automated decision-making that produces legal effects on you without human review. Where automated systems flag an account for review — for example, as part of AML screening — a member of the JL997 compliance team reviews the flag before any action is taken on the account.
Under the Data Privacy Act of 2012, JL997 processes personal data based on the following lawful grounds:
JL997 shares personal data only in the following circumstances and only to the extent necessary for each purpose:
JL997 engages third-party service providers to support platform operations. These include payment processors (GCash, Maya, BDO, BPI, UnionBank, Visa/Mastercard), identity verification services, cloud hosting providers, customer support platforms, and cybersecurity services. All service providers are required by contract to process personal data only on JL997's instructions, to maintain appropriate security standards, and not to use JL997 player data for their own purposes.
JL997 will disclose personal data to Philippine regulatory bodies, law enforcement agencies, or courts when required to do so by law — including under anti-money laundering reporting obligations, gaming licence compliance requirements, or valid legal process. JL997 will not disclose more information than legally required in these circumstances.
If JL997 is involved in a merger, acquisition, or sale of assets, personal data may be transferred as part of that transaction. Affected players will be notified before their data is transferred and becomes subject to a different privacy policy.
JL997 does not sell, rent, lease, or otherwise trade your personal data to any third party for their own marketing or commercial purposes. This is an absolute policy with no exceptions.
JL997 retains personal data only for as long as necessary for the purposes described in this Privacy Policy, subject to any longer retention periods required by Philippine law.
When retention periods expire, personal data is securely deleted or anonymised. JL997 conducts regular data audits to ensure that data no longer required for any lawful purpose is removed from active systems.
JL997 implements technical and organisational security measures appropriate to the sensitivity of the personal data held. These include:
No system is entirely free from risk, and JL997 cannot guarantee absolute security. However, JL997 continuously reviews and improves its security practices and takes all reasonable steps to protect your personal data from unauthorised access, disclosure, alteration, and destruction.
Your own account security matters too. Always use a strong, unique password for your JL997 account. Do not share your login credentials with anyone. JL997 will never ask for your password through email, chat, or any channel outside the secure Platform login interface.
JL997 uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that help the Platform function correctly and allow JL997 to improve the user experience.
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the JL997 Platform. Instructions for managing cookies in Chrome, Safari, Firefox, and other common browsers are available through your browser's help documentation.
As a data subject under the Data Privacy Act of 2012, you have the following rights regarding your personal data held by JL997. JL997 is committed to honouring these rights promptly and without unnecessary barriers.
You have the right to know what personal data JL997 holds about you, how it was collected, why it is being processed, and who it is being shared with. This Privacy Policy is the primary means by which JL997 fulfils this obligation.
You may request a copy of the personal data JL997 holds about your account. Requests are processed within 30 days and may be made by contacting JL997 support at support@jl997.net with "Data Access Request" in the subject line.
If any personal data JL997 holds about you is inaccurate, incomplete, or out of date, you have the right to request its correction. Minor corrections such as spelling errors can often be made directly through your JL997 account settings.
In certain circumstances, you may request deletion of your personal data. This right is subject to JL997's legal retention obligations — financial and identity data required by AML regulations cannot be deleted before the minimum statutory retention period expires.
You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, though JL997 may be required to continue certain processing to fulfil legal obligations.
If you believe JL997 has not handled your personal data in compliance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. JL997 encourages you to contact us first so we can resolve any concern directly.
To exercise any of the above rights, contact the JL997 data privacy team at support@jl997.net with the subject line identifying the right you wish to exercise. JL997 will verify your identity before processing any data rights request and will respond within 30 calendar days.
The JL997 Platform is strictly for individuals aged 21 years and older. JL997 does not knowingly collect personal data from anyone under 21 years of age. The registration process includes age declaration and identity verification steps that are designed to prevent minors from accessing the Platform.
If JL997 discovers that an account has been registered by or on behalf of a person under 21, the account will be immediately closed, all personal data associated with the account will be deleted in accordance with applicable law, and any funds in the account will be handled in accordance with applicable regulatory guidance.
Parents and guardians concerned about minors accessing online gaming platforms are encouraged to use internet filtering tools and to discuss responsible internet use with young people in their household. JL997 recommends enabling parental controls on shared devices and keeping gaming account credentials private.
JL997 may update this Privacy Policy from time to time to reflect changes in applicable law, regulatory requirements, or how JL997 processes personal data. When material changes are made, JL997 will notify registered players through the Platform — including a notice on the login screen and an update to the effective date at the top of this page.
Your continued use of the JL997 Platform after notification of changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with material changes, you may request account closure as described in the JL997 Terms and Conditions.
If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please contact JL997 through the following channels:
JL997 takes privacy queries seriously. Responses to data rights requests are issued within 30 calendar days. If your concern relates to a potential data breach or security incident, please mark your message as urgent and JL997 will prioritise your request accordingly.
JL997 is committed to resolving privacy concerns directly. If you feel that a concern has not been adequately addressed after contacting JL997, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.
Now that you understand how JL997 protects your personal information, join hundreds of thousands of Filipino players on a platform that takes both your gaming and your privacy seriously.